Who we are
Synapis is a trade name of Arlind Lepaja B.I., a business registered in Kosovo under business number 812050954, with its address at Rruga Faton Shabani, LL C3-29, 1000 Prishtina, Kosovo.
Payments for Synapis are processed by AD GROWTH LTD, a company registered in England and Wales under company number 15764402, with its registered office at 128 City Road, London, EC1V 2NX, United Kingdom. AD GROWTH LTD collects payments on behalf of Arlind Lepaja B.I. under a contract between the two. Your contract for the Synapis service is with Arlind Lepaja B.I.
Contact: info@synapis.io, +383 49 586 989.
1. Use of the Platform
Synapis provides an AI service that creates social media posts (captions and designs) from your website or online store, and schedules and publishes them to the social media accounts you connect. You must:
- Be at least 13 years old
- Use the platform only for lawful purposes
- Not upload personal, sensitive, or confidential data unless you have full rights to do so
2. Data Ownership
- You retain full ownership of the data you upload.
- You own the models generated from your data.
- We do not reuse, redistribute, or commercialize your data or models.
3. Free and Paid Plans
- Synapis offers 3,000 free credits to new users.
- Usage beyond the free tier may require purchasing additional credits.
- Current credit prices are published on our Pricing page. Refunds are described in our Refund Policy. Questions: info@synapis.io.
4. Account Termination
We reserve the right to suspend or terminate accounts that:
- Violate these terms
- Abuse the platform
- Attempt unauthorized access or reverse engineering
5. Disclaimers
- We strive to maintain uptime and functionality but do not guarantee uninterrupted service.
- Models trained on the platform are as accurate as the data and configuration provided; Synapis is not liable for incorrect predictions or business outcomes.
6. Limitation of Liability
Synapis shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the platform.
7. GDPR and CCPA Compliance
We are committed to complying with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
For EU/EEA Users (GDPR)
If you are located in the European Union or European Economic Area, you have the right to:
- Access your personal data
- Correct any inaccuracies in your data
- Delete your data ("right to be forgotten")
- Object to the processing of your data
- Export your data in a portable format
- Withdraw consent at any time where consent is the legal basis for processing
You can make a request at any time by contacting us at info@synapis.io. We will respond within 30 days.
For California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Access your personal information
- Request deletion of your personal information
- Opt-out of the sale of your personal data (Note: Synapis does not sell user data)
To exercise any of your CCPA rights, please email us at info@synapis.io. We will verify your request and respond within 45 days.
8. Contact
For any questions regarding these terms, please contact us at: